Payment Processing Notification 

By booking your first counselling session, you agree to pay the fee for the counselling pathway agreed with you at the time of booking. 

Payments are processed securely through Stripe. 

Where auto-payment has been set up, you will be automatically charged on the next working day after each attended session. 

If you need to cancel or rearrange a session, you must give at least 48 hours’ notice. If less than 48 hours’ notice is given, the full session fee may still be charged. 

You may end counselling at any time. If you wish to stop further sessions, please tell us as soon as possible. Where future appointments are already booked, we ask for at least 7 days’ notice so that no further sessions remain scheduled and no further charges arise.