About Us
Ethical counselling services. Professional, accessible support.
St Martin’s Counselling is a Birmingham-based charity providing professional counselling for adults across the UK.
Our carefully selected practitioners offer confidential counselling, grounded in clear ethical standards and strong clinical governance. We focus on accessible support that prioritises quality, safety and human care.
Accessible
Simple, quick access
Professional
Trained and supervised
Ethical
Clear standards
Human Centred
Dignity and autonomy
Charity-led • Confidential • Online or in-person.
Our Ethical Standards
Our standards and governance
Ethics is at the heart of everything we do. Our counselling service is governed by clear ethical standards designed to protect clients, support practitioners, and ensure safe, responsible practice at all times.
All counsellors working with St Martin’s Counselling practise within recognised professional ethical frameworks and are supported by robust clinical and organisational governance.
This includes
regular clinical supervision,
ongoing professional development,
clear safeguarding and risk-management procedures,
and defined clinical and operational boundaries.
We are accountable for the services delivered in our name.
Our ethical standards are overseen through formal governance structures and reviewed regularly to ensure they remain appropriate, transparent, and effective.
For those who wish to explore this in more detail, our full ethical frameworks, safeguarding policies, and governance documents are available on our website.
Our counsellors
Counselling with St Martin’s is delivered by practitioners who meet appropriate professional standards for their role and work within recognised ethical codes.
Our team includes:
Fully qualified counsellors
Experienced practitioners who meet recognised professional standards and practise within our governance framework.
Developing counsellors
Counsellors in the final stages of accredited training, offering sessions under enhanced clinical supervision and within clearly defined scopes of practice.
All counsellors working with St Martin’s Counselling are held to the same expectations of professionalism, care, confidentiality and ethical practice, with appropriate oversight and support.
Human first - how our service is different
We provide professional counselling as a relational service, not a digital platform or high-volume marketplace.
Our work is based on
continuity of care,
thoughtful assessment,
and stable therapeutic relationships,
Rather than
automation,
rapid rotation,
or algorithm-led matching.
This allows us to prioritise quality, safety, and human judgement, while remaining accessible through clear processes and transparent fees.
A human-centred experience
A human-centred experience
Counselling with us is designed to feel calm, steady and respectful of your pace. We focus on a confidential space where you can speak openly and reflect without pressure or judgement.
You’ll usually work with the same counsellor throughout
Sessions are shaped around your goals and what feels helpful
If something isn’t working, we’ll talk it through and adjust
Scope & boundaries
Our counselling service is for adults seeking professional psychological support for emotional, relational or life challenges, offered within the limits of our ethical and clinical governance.
We are not a crisis service and cannot provide emergency or intensive mental health care. If you are at immediate risk to yourself or others, call 999. If you need urgent support, contact NHS 111, your GP, or attend A&E.
Clear boundaries allow us to practise responsibly and ensure the support we offer is safe, appropriate and effective.
